Recruitment Agents
Identification & Selection Criteria
Beacon International College is interested in working with professional and trustworthy Recruitment Agents (RA) from around the world. We here at Beacon pride ourselves on the service quality and guidance given to our students by us and our authorised agents.
If you meet the following requirements below and are interested in becoming an authorised agent for Beacon do contact us.
- RA has a legal and valid business / identity.
- At least 2 years of experience in student recruitment
- Country of recruitment currently safe to travel to (need not be the country of which the new RA is a citizen)
- Country of recruitment provides environment for e-Learning studies (need not be the country of which the new RA is a citizen)
- Referrals
- RA has track record in student recruitment or has recruitment contacts.
- RA recruits students from markets that are in line with target markets from strategic planning.
- RA is willing to work with Beacon.
All RAs who are interested in becoming a representative of Beacon will be required to attend an interview session. Once the RA meets the Identification and Selection Criteria, and have submitted required documents to Beacon for approval, the marketing staff will start the appointment process with the RA.
The appointment process starts with the training of the potential RA conducted by the Marketing Staff. Both RAs and the Marketing Staff signs on the training form and acknowledge that the information covered in the training is clear.
After which, the Marketing Staff will ensure that the required documents in the checklist are complete before the Agent Agreement is signed. The appointed RA is given a copy of the Agent Agreement pre-signed by the Director (Marketing & Business Development) either in person or via email. The RA should sign and return the signed copy to Beacon for filing either in person or via email within 1 month (which may be extended by the Director (Marketing & Business Development) from the date of the agreement, failure to do so will render the pre-signed agreement void.
When a RA fails to meet the Selection Criteria, the RA is advised to provide reason(s) why the RA is unable to meet the Selection Criteria. Approval of exception cases will be granted by the Director (Marketing & Business Development) on case by case basis.
Commission is payable to the agent for every student who is successfully recruited and makes full payment for a course with Beacon. Commission rates vary and are dependent on the number of students recruited in the current and previous years by the RA/agent. The commission rate and payment terms are stated in the RA/agent agreement.
Beacon reserves the right to terminate the RA’s/agent’s agreement if the RA/agent is found to have taken actions contrary to Singapore laws or its code of conduct. The termination will be announced on Beacon’s official website for at least 3 months.
An annual review will be conducted which is based on the performance of the RA/agent in student numbers recruited, obeying the code of conduct, students’ feedback, etc. The RA/agent must agree to the clauses and code of conduct stated in the RA’s/agent’s agreement. Once the RA meets the evaluation criteria, the RA goes through the re-appointment process. Upon completion of the re-appointment process, the RA’s re-appointment is complete.
Recruitment Agents (RA) Roles and Responsibilities
The RA agrees to provide the following services:
- To undertake the recruitment of students to all the programmes run at Beacon. The RA will forward completed Beacon Application forms and duly verified copies of supporting documents with the RA’s name thereon, to Beacon as evidence of the RA’s referral.
- To liaise regularly with Beacon in order to confirm receipt of applications, arrange payment schedules, inform Beacon of potential opportunities, problems and competitor activity.
- To act as a point of contact for Beacon in the formulation and distribution of Beacon publicity materials relevant to the recruitment of international students. To ensure all marketing materials are signed and approved by Beacon before printing and distribution. The RA must send to Beacon the promotional materials and advertisements that are used, for vetting and approval.
- To advise Beacon of any Government initiatives or laws having a direct bearing upon this agreement and the recruitment of international students generally.
- To keep all records of all applications submitted to Beacon and make such records available to Beacon on request.
- To refrain from the appointment of The RA or representatives acting for or on behalf of the RA without prior consent of Beacon.
- To fairly and accurately represent Beacon at all times and to acknowledge that false representation of the relationship between the RA and Beacon, or misrepresentation of Beacon Fees, course content, facilities, aims and corporate objectives shall result in immediate termination of this contract by Beacon.
- To refrain from any activities that may, by association, be detrimental to the reputation or integrity of Beacon.
- To provide adequate Pre-Course Counselling for recruited students and to service the students recruited until completion of course in Beacon.
- To ensure all students are aware of Beacon’s refund policy during Pre-Course Counselling. RAs are to refund commission paid to RA in the event where Beacon is required to refund the students’ fees as stipulated by CPE or Beacon’s policies. In such scenarios, RAs must provide evidence of commission refund to students or Beacon.
- Not to collect any fees on behalf of Beacon but instruct prospective students to make payment directly to Beacon’s bank account. RA shall not collect any consultation fees under the name of Beacon International College Pte Ltd. Any fee charged by the RA (in its own name) for assisting the students with their application to Beacon is up to SGD$2000.00. This fee is to be fixed over the duration of this signed agreement.
Recruitment Agents (RA) Code of Conduct
The code of conduct will also be applicable to the RAs engaged by the PEI to recruit students on its behalf. The code of conduct covers the following basic areas:
- The RA must not contravene any expectation stated in the contract;
- The RA must not be engaged in any unethical practice such as making claims, warranties, representations or statements which may be false, untrue, ambiguous, misleading, inaccurate or fraudulent;
- The RA must be aware of relevant Singapore laws and regulations of any government agency and do not go against these laws and regulations;
- The RA must apply principles of fair trading when recruiting students and must not engage in high-pressure sales, “bait and switch” advertising or similar unfair practices;
- The RA must not be negligent, careless or incompetent such that they compromise the integrity of Beacon and Singapore’s reputation;
- The RA must contact Beacon to clarify any doubt;
- The RA cannot collect payment on behalf of Beacon.
